Customer Support Representative – BPO

Cognizant
Full-time Guadalajara,JA-Aviacion, Mexico other-general
Posted:
February 20, 2026
Location:
Guadalajara,JA-Aviacion, Mexico, Mexico

Job Description

We’re hiring!



At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!



We have an exciting opportunity for an exceptional individual to work supporting one of our client



+ Location: Guadalajara office

+ Work model: : 24X7 rotation, 5 days at office, for night shift transportation will be provide it.



Role Overview



The Process Executive – Service Delivery (IOA) will be responsible for delivering high-quality customer support across inbound and outbound voice, chat, and email channels. The role requires strong communication skills, customer-ce...

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Job Overview

Job Type: Full-time
Location: Guadalajara,JA-Aviacion, Mexico
Posted: February 20, 2026
Deadline: March 25, 2026