Customer Support Representative

Customer Support Representative (Accounting / Bookkeeping Background)

Role Details

• Employment Type: Contractor (Long-term)
• Schedule: Full-time
• Location: 100% Remote (Colombia & Argentina)
• Time Zone: EST (US business hours)
• Language: Advanced English

About the Company

Our client is a global SaaS company providing cash flow forecasting and financial planning software to businesses worldwide.

The platform integrates with accounting systems such as QuickBooks to help users understand their cash flow, build financial projections, and run scenario analysis to support better business decisions.

The company operates with a fully remote, international team and serves customers across the US, Europe, Asia, and other global markets. All communication, documentation, and customer support are conducted in English.

Responsibilities

• Provide customer support via chat, assisti...