Customer Support Representative – CA$50,000–CA$60,000/year | Full-Time | Remote (Canada)

Customer Support Representative – CA$50,000–CA$60,000/year | Full-Time | Remote (Canada)

Overview

Roofr is hiring a full-time remote Customer Support Representative to join its growing team in Canada. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. You’ll be the frontline voice of Roofr’s innovative CRM platform, supporting users and collaborating across teams to solve problems and build loyalty.

Key Details

• Location : Remote (Canada-based)
• Salary : CA$50,000–CA$60,000 per annum
• Contract Type : Full-Time
• Work Hours :
  • Shifts start between 9:00 AM and 1:00 PM EST
  • Occasional weekend/holiday coverage on a rotating schedule
  • Schedules provided in advance

Responsibilities

• Provide high-quality support via phone, emai...