Customer Support Representative-Case Examination

**Company**
Federal Reserve Bank of Minneapolis

Are you looking for a position that allows you to grow professionally in a service-oriented processing environment?

The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S. Treasury retail financial products, such as United States Savings Bonds. Our operations area serves the general public, examines evidence, verifies entitlement while working with a variety of computer applications.

• No nights
• No weekends

**Responsibilities:**

+ Review/examine/interpret forms, legal evidence, savings bonds, and other information to ensure accuracy and completion of processes and transaction details for compliance with Treasury regulations and internal procedures.

+ Aim to exceed established metrics for accuracy, timeliness, and completeness.

+ Establish and maintain accurate digital customer records.  Utilize multiple software applications to retrieve and ...