Customer Support Representative

Customer Support Representative (Real Estate)

(Real Estate, Full-Time, Remote – South Africa)

We're looking for an experienced Customer Support Representative to join our team. This is a customer-facing, highly interactive role where you'll help users configure integrations, troubleshoot issues, and get the most value from their software subscriptions.

This position is fully remote and works U.S. business hours.

Benefits and Compensation

• Permanent Remote Work
• Highly competitive compensation based on experience
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus
• Health Allowance

What You'll Do

• Provide exceptional customer support via Zoom, email, and phone
• Guide new clients through setup, configuration, and best practices for PropTech support
• Troubleshoot technical issues and escalate complex cases to Tier 2 support w...