Customer Support Representative

Company: Insta World
Job Title: Customer Support Executive
Experience: 6 months to 1 year in Courier/E-commerce/ Logistics - (Karachi)
Qualifications: Minimum Graduation
Salary: 40k-50k as per experience
Job Description:
We're looking for a Customer Support Executive to handle customer queries and provide support to our clients. If you have experience in the courier or e-commerce industry and a passion for customer service, we'd love to hear from you
Responsibilities:
- Handle customer queries via phone, email, or chat
- Provide timely and effective solutions to customer complaints
- Build strong relationships with clients to ensure customer satisfaction
- Collaborate with internal teams to resolve customer issues
- Proficiency in excel
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