Customer Support Representative

Job Position: Customer Support Representative

Job Location: Karachi

Key Responsibilities:

1. Assist end customers over the phone to resolve common issues and help with resolving issues.
2. Redirect end customers to their nearest service centre when necessary.
3. Utilize a strong understanding of electronics and the inner workings of inverters to assist with troubleshooting and technical inquiries.

Key Requirements:

1. Bachelor’s Degree in Electronics or Electrical Engineering.
2. Technical background, preferably with an understanding of electronics and Solar Inverters.
3. Background in the solar industry is a plus but not required.

A market-competitive salary will be offered to the selected candidate and other benefits according to company policy.