Customer Support Representative

We are seeking a motivated and professional
International Customer Support Specialist
for a calling-based role. The ideal candidate will be responsible for assisting international clients, resolving inquiries, and ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound and outbound calls with international customers
• Identify customer concerns and provide accurate and timely solutions
• Maintain a professional and courteous communication style
• Follow established call scripts, procedures, and troubleshooting guidelines
• Accurately document customer interactions and resolutions
• Escalate complex cases to relevant internal teams when necessary
• Meet defined performance standards, including call quality and resolution efficiency

Requirements:

• Prior experience in a customer support or call center role (international exposure preferred)
• Strong verbal communicat...