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Customer Support Representative

Murkez Technologies
Full-time Lahore, Punjab, , Pakistan, Lahore, Punjab, , Pakistan Other-General
Posted:
March 03, 2026
Location:
Lahore, Punjab, , Pakistan, Lahore, Punjab, , Pakistan, Pakistan

Job Description

Job
Summary

The Customer Support Representative
is responsible for providing prompt, accurate, and professional support to customers and stakeholders. The role involves handling customer
inquiries, ATM -related complaints, service requests, and coordination with
internal teams to ensure high service availability and customer satisfaction in
line with requirements.

Key
Responsibilities

  • Act as the first point of contact for customer
    inquiries related to ATM technical issues, availability, and transactions.
  • Log, track, and resolve customer complaints, incidents,
    and service requests through designated ticketing systems.
  • Coordinate with technical, operations, and vendor teams
    to ensure timely issue resolution.
  • Maintain detailed records of customer interactions,
    issue resolutions, and follow -ups.

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    Job Overview

    Job Type: Full-time
    Location: Lahore, Punjab, , Pakistan, Pakistan
    Posted: March 03, 2026
    Deadline: April 12, 2026