Customer Support Representative

Job Summary

As a Visual Interpreter for WeASSIST, you will provide professional, real-time visual support to blind and visually impaired customers through live video calls. Using the WeASSIST platform, you'll interpret visual information to help customers navigate different environments, complete tasks, and handle everyday situations with greater independence and confidence.

This is a full-time remote role based in Pakistan, offered in accordance with applicable Pakistan labor laws and regulations. Since WeASSIST serves customers across multiple time zones, shift-based work—including night shifts— is required.

Objectives of This Role

• Represent the WeWALK brand by consistently delivering exceptional, compassionate, and effective assistance to blind and visually impaired customers.
• Provide live, accurate, and descriptive visual interpretation tailored to each customer's needs.
• Collaborate with other Visual Interpreters to strengthen t...