Job Description
Amplify is a fast-growing technology company powering mission-critical workflows across the US healthcare ecosystem. Our award-winning SaaS products iFax (ifaxapp.com) and Fill (fillhq.com) help healthcare organizations securely send, receive, and manage sensitive documents with compliance, reliability, and speed.
iFax was recently recognized as the #1 highest-rated online fax service on G2, reflecting our commitment to product excellence and customer experience.
We operate as a high-accountability, remote-first team focused on ownership, clarity, and measurable impact.
We’re looking for a highly accountable and solution-oriented Customer Support Representative (CSR) who thrives in fast-paced SaaS environments and takes pride in delivering exceptional customer experiences.
This is not a ticket-closing role. It’s a problem-solving, customer advocacy, and revenue-protection role.
You will support healthcare profession...
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