Customer Support Representative

VirtualStaff
Full-time Philippines, Philippines Other-General
Posted:
February 22, 2026
Location:
Philippines, Philippines, Philippines

Job Description

Full-Time | Permanent | Work-from-Home
Position: Customer Support Representative (Healthcare Scheduler)

Overview

We're looking for a reliable, detail-oriented, and service-driven Healthcare Scheduler to join our remote team. In this role, you'll play a key part in ensuring smooth patient operations by managing appointments, coordinating with healthcare professionals, and maintaining efficient communication with patients.

Important: Strong English communication skills are essential. You must be able to converse clearly, confidently, and professionally with patients and medical staff to ensure seamless coordination and a positive experience.

What You'll Do

  • Manage patient appointments — including bookings, confirmations, cancellations, and reschedules.
  • Keep all schedules accurate, up to date, and free of conflicts.
  • Coordinate effectively with doctors, nurses, and administrative staff to align schedules and priorities.

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Job Overview

Job Type: Full-time
Location: Philippines, Philippines
Posted: February 22, 2026
Deadline: April 03, 2026