Customer Support Representative

Overview

Brandt is currently seeking a Customer Support Representative located in Regina for our Customer Support Center. The Customer Support Representative is responsible for supporting Brandt’s coast to coast branch network by processing parts orders, responding to pricing and availability inquiries and coordinating with vendors to ensure timely and accurate fulfillment.

Brandt has a rigorous and comprehensive training program to provide support on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will have experience in outbound calling, using multiple web applications and programs and be able to quickly navigate through various systems while responding to incoming customer inquiries. Fluency in both French and English is considered an asset, but not necessary. Various shifts are available to support our 24/7 Customer Service Centre.

Responsibilities

• Initiate outbound sales calls to custo...