Customer Support Representative

TEKsystems is actively hiring career-driven professionals for a Hybrid Collections Counselor opportunity with a Fortune 100 Financial Institution in the Phoenix area.

This is an excellent opportunity for individuals seeking stable, long-term employment with strong work-from-home flexibility while still maintaining connection with a collaborative team environment.
Job Details:

+ Hybrid Schedule – Work primarily from home after training

+ Minimal Onsite Requirement – Only ~1 week per quarter onsite

+ Fortune 100 Experience – Build your career with a top-tier financial institution

+ Consistent Schedule & Stability

Key responsibilities include:

+ Managing both inbound and outbound customer calls in a call center environment

+ Working within an auto-dialer system

+ Handling early-stage collections (1–30 days past due)

+ Averaging 80–120+ calls per day

+ Providing financial guidance and sol...