Customer Support Representative (South Africa, Remote)

Hi I’m Aidan, founder of Maple.

At Maple, we’re building AI agents that work for local businesses: restaurants, salons, repair shops, and everything in between. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

Why This Role Exists

When a business signs with Maple, two things must happen:

1. They must get live quickly.
2. They must feel like we have their back.

This role sits at th...