Customer Support

We're Hiring: Online Customer Support!

We are seeking a dedicated and proactive Customer Support representative based in Shah Alam. The ideal candidate should be familiar in Saas platforms and possess excellent communication skills, a passion for helping customers, and the ability to resolve issues or consult product details efficiently.

Location: Shah Alam, Selangor
Work Mode: Work From Office
Role: Online Customer Support

What You'll Do:

• Support customers through chat, email, and phone
• Help users understand and use the SaaS product
• Troubleshoot account or system issues
• Guide customers step-by-step when needed
• Record customer issues and feedback
• Work with technical teams to solve complex problem

What We're Looking For:

• Familiar with SaaS platforms and...