Customer Support Specialist and Admin

Customer Support & Administrative Specialist (Optical Industry)

Location

Remote (Must work New York / Eastern Time hours)

Company Overview

We are a growing company in the optical industry, providing high-quality eyewear products and services to customers across the United States. Our team is focused on accuracy, customer satisfaction, and operational excellence. We are looking for a reliable and detail-oriented Customer Support & Administrative Specialist to support daily operations, customer communication, and data management.

Role Overview

This role combines customer support, administrative coordination, and data handling. The ideal candidate is highly organized, comfortable working with data and systems, and confident communicating with customers and internal stakeholders. You will play a key role in ensuring smooth order processing, accurate records, and a positive customer experience.

Key ResponsibilitiesCustomer Support

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