Customer Support Specialist - Arabic Speaker

Customer Support Specialist - Arabic Speaker

Contract, Malaysia, Negotiable, Entry (0-2 yrs)

About the Company

We are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.

About the Role

Minimum 1–2 years of experience in customer service, helpdesk, or shared service support (B2B experience preferred).

Responsibilities

• Provide first-line support to business clients via email, chat, or phone.
• Manage and resolve B2B inquiries related to orders, accounts, and system usage.
• Collaborate with internal teams to ensure timely and accurate responses.
• Document all customer interactions and feedback within the system.
• Handle escalations professionally and ...