Customer Support Specialist

Fully Remote across LATAM must work across EST hours*

Hi, we’re Search Atlas! We’re a rapidly growing SEO software company and full-service digital agency that helps websites improve their Google performance. From Fortune 500 companies to Silicon Valley startups, our clients trust us to drive results.

We're looking for a Customer Support Tier 1 who genuinely loves helping people solve problems. You're the type who doesn't just answer questions because you care about getting people unstuck and helping them succeed.

Who You Are

• A frustrated customer leaves the conversation happy because you turned things around.
• Something breaks and you get to play detective to figure out what went wrong.
• You're learning new tools on the fly and picking things up fast.
• You're chatting with customers all day; it gives you energy, not drains it.

What You Bring

• 2+ years in customer support or client‑f...