Customer Support Specialist at EatonCare

Be part of Eaton’s success story as a Customer Support Specialist based in Burlington, Ontario. This hybrid position focuses on delivering technical assistance and product expertise to clients.
In this role, you will join Eaton’s ES AMER PCS division to become a vital player in customer support. You'll handle inquiries, provide product information, and facilitate order management. Candidates should possess strong communication and multitasking abilities to thrive in a high-energy environment and ensure positive client experiences.
Key Responsibilities:
• Act as a key contact for product inquiries and support
• Process customer orders and handle any changes
• Verify and maintain customer data with accuracy
• Provide timely updates on order statuses
• Support logistics efforts to meet customer delivery needs
Requirements:
• College diploma or university degree required
• At least 1 year of relevant customer service experience
• Must work flexible 8.5-hour...