Customer Support Specialist

Department: Front Desk, Information & Solution Centre No: of vacancies: Three (5) Salary: 3,00,000/- to 6,00,000/- per annum as CTC Our Customer Service team are looking for energetic, passionate, customer-focused individuals to join our team at Cessna Lifeline Veterinary Hospital, Domlur, Bengaluru, Karnataka. Responsibilities for Customer Support Representative Respond promptly and professionally to incoming customer inquiries in person, by telephone, WhatsApp or by email Provide accurate information on our wellness services, grooming, swimming, boarding, pharmacy, and more Maintain an updated knowledge of the organization's products, services, and customer service policies Assist with appointment bookings, check-ins/check-outs, service flow, and client satisfaction Document queries, feedback, customer interactions when necessary, compiling documents and forwarding information to interested parties Recommend plans, packages, and products to the pet parents Explain simply and c...