Customer Support Specialist

, Permanent Position: Customer Support Specialist Company Overview: Msuez Uk is a leading provider of water and waste management solutions in Durban, South Africa. We are committed to delivering sustainable and innovative solutions to our customers, helping them to manage their resources efficiently and responsibly. Position Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional support and assistance to our customers, ensuring their satisfaction and loyalty to our company. Key Responsibilities: - Respond to customer inquiries and provide timely and accurate information and solutions. - Handle customer complaints and resolve issues in a professional and efficient manner. - Maintain a high level of product and service knowledge to effectively assist customers. - Collaborate with other departments to address customer needs and concerns. - Keep accurate r...