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Customer Support Specialist – German Speaker

Confidential
full time Porto, Porto District Information and Record Clerks
Posted:
June 11, 2026
Location:
Porto, Porto District, Portugal

Job Description

YouTube Customer Support Specialist (PPS) – German Speaker

Location: LACS Santos, Spain
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Languages: German (Fluent)

Working Hours:

  • Rotative shifts, Monday to Sunday

  • Shifts between 08:00 – 00:00

  • Shuttle service provided for late shifts

Role Overview

As a YouTube Customer Support Specialist, you will assist users with platform-related inquiries, ensuring high service quality and user satisfaction.

Key Responsibilities

  • Handle customer inquiries via multiple channels

  • Provide guidance and support related to YouTube services

  • Troubleshoot basic issues and escalate when needed

  • Maintain high customer satisfaction standards

Requirements<...

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Job Overview

Job Type: full time
Location: Porto, Portugal
Posted: June 11, 2026
Deadline: July 21, 2026