Customer Support Specialist (German Speaker/Deutschsprachig)

The Role:

Customer Support Specialist – German Speaker/Deutschsprachig – Retail

Office Based – Szczecin, Poland

*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Client: BPO Company.

Office Based – Szczecin, Poland

Job Description

As a Customer Support Specialist, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues via email for German Market.

Detailed Duties and Responsibilities

• Process manual refunds and address GDPR-related complaints with care and accuracy.
• Work with multiple systems efficiently while maintaining a high level of precision. 
• The first point of contact for the customer, respond...