Customer Support Specialist
Jonas Software UKJob Description
Description
:CUSTOMER SUPPORT SPECIALIST – HOSPITALITY TECH
Behind every great guest experience is reliable technology. As a Customer Support Specialist, you’ll play a vital role in keeping our hotel clients’ systems running without disruption. Whether remotely troubleshooting or coordinating on-site interventions, you’ll deliver the timely, high-quality support that drives customer satisfaction and long-term success.
With more than 3,000 installations in 25+ countries, Ariane is the world leader in hotel check-in automation – and we’re just getting started.
About the role
Customer Support sits in the maintenance team, at the intersection of technology and customer service. Your mission is to keep our solutions running reliably, ensuring our clients can depend on them every day.
Customer service – Strong communication skills and a supportive approach are key as you troubleshoot with hotel clients and provid...
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