Customer Support Specialist I - Frontline Troubleshooter

Cafeto Software USA, LLC

Full-time WorkFromHome, WorkFromHome Servicio de atención al cliente

Posted:

February 22, 2026

Location:

WorkFromHome, WorkFromHome, Colombia

Job Description

                    A technology company based in Colombia is seeking a Customer Support Specialist I to provide responsive and accurate support across chat, email, and phone. The ideal candidate will troubleshoot routine questions and participate in improving processes. This role requires strong communication skills, attention to detail, and commitment to service level agreements (SLAs). Join a dynamic team focused on enhancing customer experiences and product efficiency.
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Job Overview

Job Type: Full-time

Location: WorkFromHome, Colombia

Posted: February 22, 2026

Deadline: April 03, 2026