Customer Support Specialist II

Role Details
Type of Support: Omnichannel
Contract Type: Probationary
Location: Hybrid (BGC, Taguig)
Work Schedule: Monday - Friday 9:00 PM – 6:00 AM Manila Time (8:00 AM – 5:00 PM EST)
Expected Start Date: January 29, 2026
Line of Business: Retail / E-commerce (Home & Outdoor Lifestyle)
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don't just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let's build the future of customer experience together.
Welcome to Crescendo. Welcome to what's next.
The Role
We are looking for an Hybrid Customer Support Specialist II to support a Retail / E-commerce LOB focused on ho...