Customer Support Specialist Ii

Uber Freight
Full-time monterrey, nuevo león Other-General
Posted:
May 31, 2026
Location:
monterrey, nuevo león, Mexico

Job Description

Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments- Secure capacity for loads- Leverage carrier relationship to influence capacity awards during tight markets**Basic Qualifications**- 1-2 years related experience- Bachelor's degree- Advanced Spanish and English written, oral, and presentation communication skills**Preferred Qualifications**- Knowledge of Freight Industry- Reporting and Analytics (Ability to run BI reports; validate information; understand report, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)- Microsoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas- 1 - 2 Years of customer service experience

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Job Overview

Job Type: Full-time
Location: monterrey, Mexico
Posted: May 31, 2026
Deadline: July 10, 2026