Customer Support Specialist

Introduction

KLDiscovery offers an exciting opportunity to leverage your talents and make a meaningful impact in a dynamic, fast-growing technology and services organization. We are a global company offering technology-enabled services and software to support law firms, corporations, government agencies, and consumers to tackle their most complex legal and regulatory challenges and solving complex data challenges.

We are looking for a Client Support Associate for an exciting new opportunity.

Work Status: On-site

Is this Role for You?

This person will focus on client support, acting as the first point of contact for customer requests and queries.

A Day in the Life

• Adding, editing and removing user accounts from Affinitext libraries
• Resetting lost/forgotten/locked user accounts
• Responding to customer requests via email an...