Customer Support Specialist

Cross Border Talents
Full-time Istanbul, İstanbul other-general
Posted:
June 04, 2026
Location:
Istanbul, İstanbul, Turkey

Job Description

About the Role:
Join our remote customer care team supporting German-speaking clients across Europe. Youll handle inquiries via phone, email, and chat, ensuring a smooth customer experience every step of the way.

Responsibilities:

  • Respond promptly to customer questions and concerns

  • Investigate and resolve technical or service-related issues

  • Keep accurate case records in CRM tools

  • Collaborate with internal departments for escalations

Requirements:

  • German C2, English C1

  • Based in Turkey

  • Strong written and verbal communication

  • Customer-oriented and tech-savvy

What We Offer:

  • Fully remote position with flexible schedule

  • Private health insurance

  • Paid training and development programs...

Apply for this Job

Submit your application for the Customer Support Specialist position at Cross Border Talents.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: Istanbul, Turkey
Posted: June 04, 2026
Deadline: July 14, 2026