Customer Support Specialist, Italian and English speaking

**Job Description**

**Where you’ll work:** Anywhere in Hungary

**Customer Care & Success at GoTo**

Our Customer Care & Success team is passionate about making IT easy—using AI-powered solutions to securely connect, solve problems, and drive customer delight. We leverage intelligent automation and the latest AI tools to streamline support, tackle challenges efficiently, and ensure every customer’s experience is seamless and impactful. By joining us, you’ll empower customers (and colleagues!) to achieve more, simplify their day, and make technology work for them, every step of the way.

**Your Day to Day**
**As a Customer Support Specialist, you would act as 1st line support to customers:**

+ Responding to customer inquiries related to our products by handling inbound calls and callback requests as well as email messages, and initiating test scenarios or remote sessions with customers as needed in **Italian** **and English.**
+ Taking...