Customer Support Specialist (Korean)

PTW

Contract Shinjuku City, Tokyo Other-General

Posted:

June 08, 2026

Location:

Shinjuku City, Tokyo, Japan

Job Description

Support the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes.
Perform Korean language translation and proofreading where necessary.
Respond and support Korean players issues via chat and email, including but not limited to password resets and more.
Business hours: Shift based - 11:00-20:00/12:00-21:00 - work 40 hours a week.
Support 365 days a year including weekends and holidays (shift work)
Must be based anywhere in Japan.
Requirements
Business level Korean.
Native reading and writing skills in Korean.
Experience in translation and/or localization is appreciated.
Passionate about the video game industry.
Strong logical thinking.
Customer service (nice to have) and/or video game, travel support, help desk, technical support experience within an email contact center environment.
A...
                

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Job Overview

Job Type: Contract

Location: Shinjuku City, Japan

Posted: June 08, 2026

Deadline: July 18, 2026