Customer support specialist

Company Description

ENVO BPO Services Sdn Bhd is an award-winning, ISO-certified business process outsourcing (BPO) company with over a decade of experience. Specializing in contact center services, ENVO BPO offers customer support, telemarketing, lead generation, and customer surveys, as well as IT outsourcing services. The company is committed to helping businesses focus on their core activities by delivering high-quality outsourced solutions through a dedicated and professional team. ENVO BPO strives to revolutionize the outsourcing industry and serve as a trusted, one-stop outsourcing partner for its clients.

Role Description

As a Customer Support Specialist (Mandarin & English) at ENVO BPO, you will provide exceptional service to customers of a branded client, ensuring customer satisfaction and resolution of inquiries. Daily tasks include assisting customers with their questions in Mandarin and English, addressing and resolving technical or product-related ...