Customer Support Specialist

TORCH Solutions
Full-time Lungsod ng Cagayan de Oro, Hilagang Mindanao Other-General
Posted:
March 03, 2026
Location:
Lungsod ng Cagayan de Oro, Hilagang Mindanao, Philippines

Job Description

Join the dynamic team as a Customer Support Specialist. In this full-time role based in Cagayan de Oro City, you will be responsible for providing exceptional customer service and support to our valued clients. As a key member of our call centre operations, you will play a vital role in delivering on our commitment to customer satisfaction.

What we're looking for

  • Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Excellent problem-solving and critical thinking abilities to effectively handle customer inquiries and concerns
  • Proficient in using computer systems and software, with a keen eye for detail
  • Prior experience in a call centre or customer service role is preferred
  • A positive, empathetic, and solution-oriented attitude
  • A commitment to providing exceptional customer service and contributing to a collaborative team environment

Apply now to j...

Apply for this Job

Submit your application for the Customer Support Specialist position at TORCH Solutions.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: Lungsod ng Cagayan de Oro, Philippines
Posted: March 03, 2026
Deadline: April 12, 2026