Customer Support Specialist

Company Description

GAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm, delivering technology-driven solutions to meet client needs.

Role Description

This is a full-time on-site role for a Customer Support Specialist, located in Makati. The Customer Support Specialist will be responsible for providing top-notch customer support services, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The specialist will also handle technical support requests, utilizing analytical skills to diagnose and solve problems effectively.

Qualifications

• Customer Support and Customer Satisfaction skills
• Excellent Interpersonal and Communication skills
• Technical Support and Analytical skills
• Ability to work independently and as part of a tea...