Customer Support Specialist

AMETEK

Full-time Malaysia, Malaysia Other-General

Posted:

March 02, 2026

Location:

Malaysia, Malaysia, Malaysia

Job Description

A Customer Service Representative is responsible to support customers and sales managers in the Customer Order & Delivery activities, deal with and track up customer's complaint & special requirement, After-Sales Support, Report daily backlog & booking status and any other support needs and related matter. 
What you will do: 
3rd party Sales -Asia (Non-China) and Europe – Weight 50% 
Customer Order & Delivery 
New customer setup in NAV and customer AVL-related forms, and applications. 
Receive 3P customer PO, create SO, follow up orders/contracts, make sure of order & delivery executing to be timely and correct. 
Track outgoing shipments (tracking#, status to the customer, etc) 
After-Sales Support 
Deal with and track up customer's complaint & special requirement, including but not limited to RMA, create Reshipment SO and etc. 
Monitor credit for all accounts. 
Report daily backlog & booking status. 
            

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Job Overview

Job Type: Full-time

Location: Malaysia, Malaysia

Posted: March 02, 2026

Deadline: April 11, 2026