Customer Support Specialist

Manila, Philippines | Posted on 02/13/2026

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

Company: Ridge Merino

Location: Remote – Philippines

Department: Customer Experience / Support

Reports To: Customer Service Manager (U.S.-based)

About Ridge Merino

Ridge Merino designs premium Merino wool apparel built for comfort, durability, and performance—on the trail and in everyday life. We are committed to quality craftsmanship, sustainability, and delivering an exceptional customer experience that reflects our passion for the outdoors and our products.

Position Overview

The Remote Customer Service Agent plays a key role in delivering friendly, knowledgeable, and solution-oriented support to Ridge Merino customers. As a brand ambassador, you will assist customers with orders, product inqu...