Customer Support Specialist

About Ridge Merino

Ridge Merino designs premium Merino wool apparel built for comfort, durability, and performance—on the trail and in everyday life. We are committed to quality craftsmanship, sustainability, and delivering an exceptional customer experience that reflects our passion for the outdoors and our products.

Position Overview

The Remote Customer Service Agent plays a key role in delivering friendly, knowledgeable, and solution-oriented support to Ridge Merino customers. As a brand ambassador, you will assist customers with orders, product inquiries, returns, and general questions while ensuring every interaction reflects Ridge Merino’s values and high servic...