Job Description
We are looking for a Customer Support Specialist to provide excellent service across our tech team.
Project 1
You will be working with a SAAS project troubleshooting software issues. Your job will be to take emails, calls and possibly chats regarding the issues/questions the customers might have. You will then follow the workflow of troubleshooting and possibly fixing the issues if they are within our scope.
Project 2
You will be working as a Customer Support Representative that supports a foot scanner designed to fit shoes for the customers. You will be contacted by the staff of shoe stores in case the scanner needs to be fixed, or some parts are needed to be sent out. You will be handling calls, emails, and chats providing help with the scanner.
Project 3
Your job will be to support a CRM platform that is used by various companies. You'll be the first line support providing basic troubleshooting steps, collecting information, and reporting urgent issu...
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Submit your application for the Customer Support Specialist position at WOW24-7.
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