Customer Support Specialist

Join the Daytrip team as a Customer Support Specialist and build on your professional skills, while helping us become a globally recognized travel brand!
Our young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for travelers across the globe!
Daytrip connects travelers with local, English-speaking drivers, who provide door-to-door transportation with optional sightseeing stops.
**What the job entails**:
- actively handling last-minute bookings and communicating with partner drivers
- resolving urgent matters over the phone, redirecting clients to appropriate channels
- flexible, rotating schedule (we operate on a 24-hour schedule with teams in Merida, Mexico, Prague, Czech Republic, and Naples, Italy)
**What we are seeking**:
- full English proficiency (C1 - C2)
- optimistic individuals that want to grow professionally,...