Job Description
FENIXCOMMERCE
AI-Powered Shipping Intelligence & Delivery Experience Platform
Customer Support Specialist
Location
Noida, India
Employment Type
Full-Time
Work Hours
US Business Hours
Department
Customer Success
About FenixCommerce
FenixCommerce is a leading AI-powered shipping intelligence and delivery experience platform serving enterprise ecommerce and omnichannel brands. We help top-tier retailers maximize order revenue while minimizing fulfillment costs through intelligent delivery optimization, carrier rate shopping, and post-purchase tracking. Our customers include major brands like Vuori, Bombas, Steve Madden, Saatva, and Hot Topic. Founded in 2017, we're backed by experienced leadership with deep roots in logistics, retail, and ecommerce innovation.
Role Overview
We're seeking an exceptional Customer Support Specialist to join our Customer Success team from our Noida o...
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