Customer Support Specialist

About Bitdeer:

Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment management, and daily operations. The Company also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed datacenters in the United States, Norway, and Bhutan.

As a Customer Service Specialist in our Sales and Marketing Department, you will play a critical role in supporting our global customer base. You will be responsible for managing user inquiries, ensuring compliance with KYC ( Know Your Customer) regulations, su...