Customer Support Specialist

Outpost is rapidly emerging as a leader in the BPO industry focusing on SMEs, empowering businesses across various sectors with top-tier support solutions.

We currently serve a diverse portfolio of clients mainly in Singapore, ensuring they receive unparalleled service that enhances their operations and customer satisfaction.

Started in 2019, we have since grown to a team of 32 people, the backbone of it are our customer support specialists. This is your chance to join a winning team and one of the fastest-growing BPO companies in Singapore.

Job Description

Outpost is seeking a dedicated and detail-oriented Customer Support Specialist to join our growing team. In this role, you will be the frontline of our customer service, providing exceptional support across various channels, including email, chat, and phone. You will be responsible for ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a positive relationship wi...