Customer Support Specialist

ECAM is looking for talented individuals like you Be the next Customer Support Specialist.

Customer Support Specialist will be responsible for Entry Management for English sites by answering calls, checking the cameras and granting access. 

Job Highlights:

-Day 1 HMO for you and two (2) of your dependents.

-Annual and Performance Based Salary Increase

-Additional Leave Credits

Duties & Responsibilities:

• Managing customer queries by responding to calls from clients of Stealth Monitoring.  
• Building basic reporting to help track, manage, and improve our efficiency and effectiveness across our communications. 
• May be required to work in one or multiple work queues/skill sets over various customer contact channels, systems and tools, according to the business needs. 
•  Delivers at high performance level of response and resolution time, first-contact-resolution and customer satisfaction. 
• Maintain an...