Customer Support Specialist

Position:
Customer Support -
Voice

Employment Type:
Full-Time

Work Schedule:
Monday to Friday (1:00 PM to 9:00 PM Manila Time)

Work Set-Up:
Fully Remote

Profile Requirements:

• Minimum 3 years proven experience in customer support or client-facing roles.
• Experience using
  Shopify
  and
  Gorgias
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
• Strong problem-solving abilities and the capacity to remain calm and professional under pressure.
• Empathy and patience when dealing with client inquiries and concerns.
• 9am to 2pm PST (USA)
• Minimum 3 years proven experience in customer support or client-facing roles.
• Experience using Shopify
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
• Strong pr...