Job Description
Delve Recruitment:
Delve Recruitment is a recruitment agency dedicated to connecting top talent with career opportunities that align with their goals. Our mission is to deliver efficient, impactful hiring solutions while creating meaningful experiences for both clients and candidates.
This is a full-time, remote opportunity with working hours from 10:45 PM to 7:00 AM Philippine Standard Time, Monday to Friday.
Customer Support Specialist:
We are seeking a detail-oriented and proactive Customer Support Specialist to manage non-voice communications and ensure smooth interactions with clients and candidates. This role involves managing email and text-based communication platforms, providing excellent customer support, and ensuring data accuracy while critically assessing candidate information.
Key Responsibilities:
- Manage non-voice channels (email/SMS/in-app)
- Resolve client/candidate inquiries
- Draft clear, empathetic repl...
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