Customer Support Specialist: Shape Memorable Culinary Journeys

Become a Customer Support Specialist dedicated to creating exceptional culinary journeys for clients. Engage leads and provide personalized support, ensuring their memorable experiences begin with seamless booking and expert guidance.
Your role will involve connecting with customers, learning their needs, and facilitating their journey through tailored cooking classes and events. The position thrives on your ability to deliver high-quality support, driving client satisfaction throughout their experience while maintaining accurate records and coordination with culinary partners.
Key Responsibilities:
• Engage clients through various communication channels
• Recommend culinary experiences based on customer goals
• Resolve issues and inquiries efficiently
• Manage communications with partner venues
• Record and process information accurately in CRM
Requirements:
• 3+ years in customer support or hybrid roles
• Strong verbal and written communication skills