Customer Support Specialist

Compensation: S$2,700-S$4,000/month (dependent on experience) + 13th-month bonus + up to 3 months variable bonus. 5-day work week, inclusive of 1 weekend day (Saturday or Sunday). BullionStar is Singapore's leading precious metals dealer. We sell, buy back, store, and deliver physical gold, silver, and platinum to customers worldwide - from first-time buyers to institutional investors. We operate a full-service showroom in Singapore, a comprehensive e-commerce platform, and vault storage facilities across multiple jurisdictions. We are independently owned, founder-led, and intentionally lean. There are no layers of corporate bureaucracy here. Decisions are made quickly, everyone is close to the customer, and every person in the business has a direct impact on what we deliver. We've built our reputation on trust, transparency, and doing things properly - not on marketing spend. We're looking for people who are drawn to that kind of environment - people who want ownership, not job titles...