Customer Support Specialist

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing high-quality operational support to U.S.-based businesses. We are not a recruitment agency—we act as a seamless extension of our clients' teams, delivering reliable, efficient, and people-focused service.

We are currently hiring a Customer Support Specialist (Technology) for one of our U.S.-based clients in the healthcare technology sector. This role is ideal for someone who is tech-savvy, patient, and friendly, with strong communication skills.

You will handle inbound calls from healthcare facilities regarding their devices, provide guidance, and offer basic technical support related to device functionality.

PLEASE NOTE:

• Working Hours: This role requires you to work EST hours Mon - Fri from 8 am to 5 pm EST (15:00 to 00:00 South African time - subject to change in accordance with daylight savings in t...