Customer Support Specialist (Student) – Flexible Hours

Are you a student seeking a flexible job that complements your studies? Join our vibrant team as a Customer Support Specialist at ELCA. Our Bern office, conveniently located near the HB, offers a dynamic environment where you can excel and gain some valuable work experience.

Responsibilities

• Call management: You will be responsible for handling calls and inquiries. You are adaptable and flexible, able to adjust to changing priorities.
• Knowledge Base Usage and Maintenance: You will use our knowledge base as a foundation for classifying issues. As you gain experience, you will contribute to its growth and become a co-author.
• Customer orientation: You prioritize customer satisfaction. Effective communication is essential to ensure customers feel valued and understood.
• Quick learning: You will participate in provided training and demonstrate a willingness to learn and expand ...